Privacy Policy

Last updated: 10/27/2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

  • Account information (email address, name)
  • Content you create (videos, images, text prompts)
  • Usage data and analytics
  • Payment information (processed securely through Stripe)

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process your requests and transactions
  • Send you technical notices and support messages
  • Respond to your comments and questions
  • Monitor and analyze usage and trends

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations
  • To protect our rights and prevent fraud
  • With service providers who assist in our operations (under strict confidentiality agreements)

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Third-Party Services

Our service integrates with third-party providers for:

  • Payment processing
  • Database and file storage
  • AI-powered video and image generation
  • Usage analytics and performance monitoring

These services have their own privacy policies, and we encourage you to review them.

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your account and data
  • Opt out of marketing communications
  • Data portability (where applicable)

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. When you delete your account, we will delete your personal information, though some information may be retained for legal or business purposes.

8. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this privacy policy, please contact us at:

Email: privacy@plotieapp.com
Website: https://plotieapp.com